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Table 1 Interview guideline

From: The potential role of community pharmacy staff in reducing patient delay in consulting with symptoms of rheumatoid arthritis: a qualitative study

General symptoms

How often do you think you are approached in the pharmacy by someone with joint problems/ someone asking for rubs or pain relief to deal with joint problems?

What kind of advice to you generally give them?

Do you ask questions about the symptoms, and if so, what do they involve?

If someone came in with pain in their hands over the knuckle joints and in the small joints of the fingers, what would you think might be going on?

What would you advise?

Are there any questions you would ask?

Arthritis and Rheumatoid Arthritis

Tell me what you know about arthritis in general?

Tell me what you know about Rheumatoid Arthritis (RA)?

What symptoms would you associate with RA?

What symptoms would you associate with osteoarthritis (OA)?

What would be the main difference between RA and other joint problems?

Is RA a serious condition?

With whom do you associate arthritis/RA (who is the typical patient)?

What would be the consequences of having RA for the day-to-day living of a patient?

Do you think there are treatments available that would effetely treat RA? What kind of treatments do you know? Is early treatment important and if so with what and why?

Advice

What, according to you, is the role of the pharmacist in prevention/ early intervention of illnesses such as RA?

Do you feel you know enough about RA to inform the public what to do if they experience possible symptoms?

Would you like to receive more training (and if so, in what format)?