Consideration of health literacy in patient information: a mixed-methods study of COVID-19 crisis communication in Dutch rheumatology

Table 1 Summary of assessment of patient information materials per organisation

	VBI [PEMAT]		Klinkende Taal [SonaLing] Online application
	Actionability	Understandability	Difficulty level
Hospital (n = 4)	80–100%	67–89%	B1–C1
Patient organisation A (n = 4)	100%	67–100%	B2*
Patient organisation B (n = 5)	60–100%	58–87%	B1–C1
Professionals’ association (n = 2)	80%	75–89%	B2

Displayed results represent the range of scores (difficulty levels or percentages, depending on the tool applied) for all materials per organisation. Percentages indicate the proportion of applicable quality criteria for actionability and understandability that were met. The number of applicable criteria may differ between materials. VBI = Voorlichtingsmateriaal BeoordelingsInstrument [Patient Education Materials Assessment Tool (PEMAT)]. Further details in Additional file 2. *Only written information materials (n = 2)

ISSN: 2520-1026